How can I order from LINA Packages? You can select a package or product from the website, add it to the cart, then complete the order by entering your delivery details and choosing a payment method.
Are delivery fees included in the price? Delivery fees are shown before checkout based on the emirate or area. Free delivery may apply above a certain order value if enabled.
Is Cash on Delivery available? Yes, Cash on Delivery is available in eligible areas depending on delivery and operational settings.
Is online payment secure? Yes, online payments are processed through a secure payment gateway. We do not store bank card details.
When will I receive my order? Delivery time depends on the area, product availability, and courier schedule. We may contact you to confirm delivery details if needed.
Can I change my order after placing it? Please contact us on WhatsApp as soon as possible. If the order has not been prepared or handed to the courier, we will try to assist with the change.
Can beauty and personal care products be returned? Due to the nature of beauty and personal care products, opened or used items cannot be returned. We can assist if the item arrives wrong or visibly damaged before use.
Is online payment secure?
Yes, online payments are handled through the secure PayTabs payment page.
Is cash on delivery available?
Yes, depending on your area and available delivery options.
Will I see the final total before paying?
Yes, product price, delivery fee, and final total are shown before confirmation.